For questions on your benefits, eligibility or claims:

Customer Service

Phone: 529-9248
Toll-free Phone: (800) 232-2533 ext. 248
Hours:  Monday through Friday, 7:30 a.m. to 4:30 p.m., Hawaii Standard Time
E-mail: HDSCustomerService@hdsonline.org

HDS DenTel, our 24-hour automated phone service
Phone: 545-7711
Toll-free Phone: (800) 272-7204

For questions on your bill or your COBRA plan:

Billing

Phone: 529-9285
Toll-free Phone: (800) 232-2533 ext. 285
Hours: Monday through Friday, 8 a.m. to 4:30 p.m., Hawaii Standard time

For questions related to fraud and abuse:

Confidential Fraud Hotline

Phone: 529-9227
Toll-free Phone: (800) 505-9227
E-mail: HDSCompliance@hdsonline.org

For other questions, you may also contact us at:

HDS Main Line

Phone: 521-1431
Toll-free Phone: (800) 232-2533

Phone/Reception Hours

Monday through Friday
8 a.m. to 4:30 p.m., Hawaii Standard Time

Street/Mailing Address

Topa Financial Center – Bishop Street Tower
700 Bishop Street, Suite 700
Honolulu, Hawaii  96813-4196